Chapter 3: The role of trust and bridging social capital in immigrant business owners’ start-up process
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What is the role of trust and bridging social capital in immigrant business owners’ start-up processes? We tackle this question by interviewing immigrant business owners in Finland. The chapter applies a novel synthesis of Nahapiet and Ghoshal’s (1998) three-dimensional model of social capital and Höhmann and Malieva’s (2005) categorization of the forms of trust to case studies chosen from an original data set of 64 interviews. Incidences of both trusting and distrusting were recognized, and we identified the behavioural patterns or factors that build trust or damage it. These incidences were used to validate the combined trust and social capital framework.

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