Chapter 5: Digital inequality and mobiles: opportunities and challenges of relying on smartphones for digital inclusion in disadvantaged contexts
Restricted access

Given the increasing focus on mobile connections to reduce digital inequality and the growing number of mobile-only users, this chapter uses Chile as a case study to explore the opportunities and challenges of relying on smartphones to foster digital inclusion in deprived contexts such as isolated rural communities. Relying on a probabilistic face-to-face survey in 22 villages, our results reveal that a minority of people uses the internet (37%), almost half (49%) were mobile-only users, 37% used both computers and mobiles and 13% went online only through computers. Even in this already deprived context, mobile-only use reaches a population of new internet users with lower education and income. Also, the combination of both computers and mobiles is what leads to more diverse types of internet uses. Thus, from a policy-making perspective, it is relevant to support both mobile and computer access rather than focusing on only one.

You are not authenticated to view the full text of this chapter or article.

Access options

Get access to the full article by using one of the access options below.

Other access options

Redeem Token

Institutional Login

Log in with Open Athens, Shibboleth, or your institutional credentials

Login via Institutional Access

Personal login

Log in with your Elgar Online account

Login with your Elgar account
Edited by