Chapter 22: Human resource management in tourism
Yun Yang and Mengru Huang
Category:
Handbook Chapter
Published:
15 Jun 2020
Page Range:
321–338
Collection:
Social and Political Science 2020
DOI:
https://doi.org/10.4337/9781788117531.00028
Restricted access

This chapter examines human resource management (HRM) issues in the tourism industry in China. It first reviews a body of selected HRM literature. The selected literature covers the HRM practices in tourist enterprises, individual behaviours of employees, and the macro-level practices in China. It then identifies the heated fields in tourism HRM research over the past 20 years, at organizational, individual and regional levels. Past studies are summarized, classified with their features identified; and future directions for tourism HRM research in China are discussed.

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Cover Handbook on Tourism and China
Handbook on Tourism and China
Edited by Songshan Huang and Ganghua Chen
Handbook
Published:
15 Jun 2020
Print ISBN:
9781788117524
eISBN:
9781788117531
DOI:
https://doi.org/10.4337/9781788117531
Pages:
416
Collection:
Social and Political Science 2020
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