Case Studies in Work, Employment and Human Resource Management
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Case Studies in Work, Employment and Human Resource Management

Edited by Tony Dundon and Adrian Wilkinson

This comprehensive book offers a fascinating set of over 40 evidence-based case studies derived from international research on work, employment and human resource management (HRM).
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Chapter 15: Public sector employee engagement initiatives and employee voice results

Russell Robinson


Since William Kahn’s seminal research on employee engagement, researchers and practitioners have determined and argued the benefits to organizations of having a more engaged workforce. An employee’s engagement state has been found to be driven by his/her feelings of value and affect, relationships with leadership, and feelings of working in an open and safe culture. Additionally, this state has been found to have impact on a myriad of individual and organizational outcomes. As research on employee engagement evolves, its relationships with employee voice have become more prominent.

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