Chapter 11: Organizational interventions - fitting the intervention to the context to ensure the participatory process
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Traditionally, intervention research has seen the context as "noise" and a disturbance that need to be held constant and controlled for. In this chapter, we argue that in order to understand how participatory interventions work, we need to understand how the context may influence the extent to which employees are able to engage fully in the participatory process. We outline the IGLOO framework, which stipulates that contextual factors at the individual (personal and demographic factors), group (social interaction and work team characteristics), leader (leadership style and behaviours), organizational (Human Resource policies and practices) and outer context (national legislation) may influence the intervention's participatory process and its subsequent outcomes.

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