Chapter 4: Financial education in times of digitalization and FinTech (r)evolution
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FinTech and digitalization in finance is rapidly growing in Italy and in Europe, and, in general, everywhere in the world. Fintech is a composite and complex world. It brings important benefits because it is simple, easy to use and especially ideated for (retail) customers/consumers. But it is also not always transparent, not always regulated, not always resilient. If the ease in the access of financial services faces a low level of financial education and if the user of the services is not put in the condition to understand the product or to have all the relevant information regarding the service it is about to use, risks for the investors and consumers increase. For these reasons financial education is needed now more than ever.

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