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This Handbook examines the impacts of AI on the innovation of services, service processes and business models. It presents state-of-the-art conceptual and empirical evidence concerning uses and applications of AI in different service sectors and from varying perspectives.

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Handbook

This timely Handbook explores the relationship between public policy and artificial intelligence (AI) technologies across a broad range of geographical, technical, political and policy contexts. It contributes to critical AI studies, focusing on the intersection of the norms, discourses, policies, practices and regulation that shape AI in the public sector. This title contains one or more Open Access chapters.

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This timely Companion offers keen insights into the challenges of valuing digital versus traditional assets, exploring how behavioural and social traits, states and actions can cause biased perspectives in over- or underestimating the value of digital assets. Innovative and comprehensive, the Companion first provides an overview of how decentralization can impact existing financial systems before delving into exploring decentralized lending and predicting the role of digital assets in future payments.

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Responding to the increasingly blurred boundaries between humans and technology, this innovative Handbook reveals the intricate patterns of interaction between individuals, machines, and organizations. Using cutting-edge data and analysis, expert contributors provide new insight into the rapidly growing digitalization of society.

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Featuring state-of-the-art research from leading academics in technology and organization studies, this timely Research Handbook provides a comprehensive overview of how AI becomes embedded in decision making in organizations, from the initial considerations when implementing AI to the use of such solutions in strategic decision making.

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Handbook

This comprehensive and judicious Research Handbook examines the fundamental influence of the emergence of contemporary disruptive technologies, including artificial intelligence, online platforms, the internet of things, and social robots, on Human Resource Management (HRM).

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This timely Handbook examines the rapidly expanding research area of digital platforms and business ecosystems in the context of manufacturing industries. Chapters analyze core topics such as business model transformation, ecosystem design, and governance, offering an up-to-date overview of crucial research.

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This pioneering Research Handbook on Public Management and Artificial Intelligence provides a comprehensive overview of the potentials, challenges, and governance principles of AI in a public management context. Multidisciplinary in approach, it draws on a variety of jurisdictional perspectives and expertly analyses key topics relating to this socio-technical phenomenon. This title contains one or more Open Access chapters.

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Interconnections and Policy Implications

This highly topical Handbook provides a comprehensive overview of the impact of Artificial Intelligence (AI) on work, assessing its effect on an array of economic sectors, the resulting nature of work, and the subsequent policy implications of these changes.

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Handbook

This state-of-the-art Handbook provides an overview of the role of big data analytics in various areas of business and commerce, including accounting, finance, marketing, human resources, operations management, fashion retailing, information systems, and social media. It provides innovative ways of overcoming the challenges of big data research and proposes new directions for further research using descriptive, diagnostic, predictive, and prescriptive analytics.

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