This book aims to take account of the major advances made in ‘Service Innovation Studies’ (SIS) and above all to provide an agenda setting out the research priorities in the field. This agenda is established by considering the issue of innovation in services in relation to a number of major contemporary challenges, including environmental issues, social inclusion, economic development, service ecosystems, smart service systems, religion, ageing, public organizations, gender, and ethical and societal issues. Bringing together internationals experts in the field of SIS, the book illustrates the strength and fertility of this research trajectory. It will be of great interest for both services and innovation scholars in economics, management science and public administration.
Service innovation is a young but prolific research field, with a rapidly increasing number of publications being dedicated to the area. This title explores the most significant articles that helped build and develop this field from a theoretical, empirical and methodological perspective. In this research review the authors examine how the 43 seminal articles selected address the key focuses of the subject, including the theories, nature and measurement of innovation in services as well as the role of knowledge intensive business services (KIBS) in client innovation and other concerns.
This book is devoted to the study of public–private innovation networks in services (ServPPINs). These are a new type of innovation network which have rapidly developed in service economies. ServPPINs are collaborations between public and private service organisations, their objective being the development of new and improved services which encompass both technological and non-technological innovations.
Annabelle Gawer presents cutting-edge contributions from 24 top international scholars from 19 universities across Europe, the USA and Asia, from the disciplines of strategy, economics, innovation, organization studies and knowledge management. The novel insights assembled in this volume constitute a fundamental step towards an empirically based, nuanced understanding of the nature of platforms and the implications they hold for the evolution of industrial innovation. The book provides an overview of platforms and discusses governance, management, design and knowledge issues.
Written by some of the most distinguished authors in the field, this book
elucidates the critical and complex relationships between services, production and
innovation. The authors discuss the limitations of current theories to explain
service productivity and innovation, and call for a conceptual re-working of the
ways in which these are measured. They also highlight the important role of
knowledge in the production system and in doing so make an important contribution to
a key debate which has emerged in the social sciences in recent years.
In this book Faïz Gallouj propounds a theoretical framework which describes and
evaluates the main approaches to analysing and understanding innovation in services.
He provides interesting and extensive empirical material on the nature and sources
of innovation in various services sectors and countries, and makes an original
contribution both to theories of innovation in services and theories of innovation
in general. Taking both an evolutionary and conventionalist stance, he demonstrates
that services, and more importantly innovations in services, can be regarded as the
new wealth of nations.