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Paul Nieuwenhuis, Daniel Newman and Anne Touboulic

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Andrzej Wodecki

In this chapter we introduce main topics covered in this book, its motivation, and briefly describe the research methodology. We present the scope of each of the proceeding chapters, and comment on the most important bibliographical sources. I forms the ground for the Chapter 1, focused on fundamental concepts of Artificial Intelligence.

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John Humphrey

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Edited by Joseph Sarkis

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Ronald J. Burke

This chapter sets the stage for the collection. It reviews content that will be addressed in considerably more detail in the chapters that follow. It considers the importance of the hospitality sector to a country’s economic development, the key role of service quality and human resource management in organizational success, leadership competencies, job stress and emotional labor, work–family conflict, sexual harassment, gender issues, generational differences, employees with disabilities, and ongoing and new human resource management challenges facing this sector. A range of human resource initiatives are then described that address many of these challenges.

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Faïz Gallouj and Faridah Djellal

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Faïz Gallouj and Faridah Djellal

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Peter J. Rimmer

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Peter J. Rimmer

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Peter J. Rimmer