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Professor Alexandros Paraskevas
Edited by Eve Mitleton-Kelly, Alexandros Paraskevas and Christopher Day
Professor Patrick Beautement
Professor Bill McKelvey
Associate Professor Benyamin Lichtenstein
Professor Yaneer Bar-Yam
The structure of scientific inquiry is being transformed by broad relevance of the strategies and methods of complex systems science for understanding physical, biological and social systems. Disciplinary and cross-disciplinary interactions are giving way to trans-disciplinary and unified efforts to address the relevance of large amounts of information to description, understanding and control of complex systems. From the study of biomolecular interactions to the workings of the mind to global socio-economic risks, pandemics and environmental disasters, complexity has arisen as a unifying feature of challenges to understanding and action. In this arena, information, structure, function and action are entangled. New approaches that recognize the importance of collective patterns of behaviour, the multi-scale space of possibilities, and evolutionary or adaptive processes that select systems or behaviours that can be effective are central to advancing our understanding and capabilities.
Eve Mitleton-Kelly, Alexandros Paraskevas and Christopher Day
Professor Henrik Jeldtoft Jensen
Professor Peter Allen
Flemming Sørensen and Francesco Lapenta
This introductory chapter of the service innovation research methods book introduces the aim and purpose of the book. It describes the theoretical framework that underpins the book and its individual chapters. The framework includes considerations about a) the theoretical and methodological dimensions of service innovation, b) contemporary trends in service innovation and research, and c) society’s expectations of service innovation research. Additionally, the chapter introduces the content of the individual chapters and thus provides an overview of the contents of the book.