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Edited by Ellen Hazelkorn, Hamish Coates and Alexander C. McCormick
Ellen Hazelkorn, Hamish Coates and Alexander C. McCormick
This chapter puts the discussion of the book’s theme – quality, performance and accountability – into context, and introduces the ideas, structure and contributions of this book. It explores the book’s rationales and the three framing ideas. Next, it surveys the five parts of the book, and its 42 chapters that follow. The chapter concludes with suggestions for future progress in this field.