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Sabith Khan and Shariq Siddiqui

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Frank Hoy, Rozenn Perrigot and Andrew Terry

This chapter begins with an overview of the significant role that the franchise model plays in the global economy. Despite the number of enterprises, volume of revenues generated, and jobs created, franchising has received relatively little attention in scholarly publications and in educational programmes. Prior literature reviews are cited, highlighting subjects that have received some attention. Brief previews of the other chapters in the Handbook are provided. The chapter and the entire Handbook are offered as encouragement for further research into franchising.

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G. Scott Erickson

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Paul Sparrow and Cary L. Cooper

The chapter summarises recent changes in the HR function. HR directors have developed strategic insight into their organisation, focusing their function on the need to look “into” the organisation, and its strategy, and help ensure the effective execution of change, as part of a team of other senior leaders. As such, they have had to evidence the contribution that people management can have to business challenges such as innovation, productivity, lean management, customer centricity, and the globalisation of operations and organisation capabilities. They have learned to understand the complexity of their organisation’s business models and the different options that exist in terms of organisation design. It notes two over-riding debates or narratives that have come to activity: the notion of talent management; forging a clear link, and line of sight, from the strategy and the changes in business model this often entails, and the engagement of the workforce. The chapter signals the re-emergence of a range of societal debates. It organises the future HRM research agenda into four topics: the role of HR strategy, structure and architecture; the role of key HR processes; key performance enablers and key performance outcomes.

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Introduction: political affairs in the global domain

Corporate Engagement in Politics and Governance

Christina Garsten and Adrienne Sörbom

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Thomas Garavan, Alma McCarthy and Ronan Carbery

This chapter charts the landscape of international human resource development (IHRD) and engages with four key strands of IHRD scholarship that point to its possible boundaries. The chapter maps out a number of contextual drivers that are shaping IHRD as both an academic field of research and a set of organisational practices. The chapter proposes an overarching framework to conceptualise the terrain of IHRD. The chapter summarises the focus of the Handbook and summarises the individual chapters and how they are organised. Finally, the chapter proposes a number of priority research areas that will help to give the construct legitimacy as a field of research. The chapter engages in these debates while also acknowledging the emergent, dynamic and constantly evolving nature of the IHRD field.

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Edited by Frank Hoy, Rozenn Perrigot and Andrew Terry

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Edited by Frank Hoy, Rozenn Perrigot and Andrew Terry

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Marie-Laure Salles-Djelic

Marie Laure Djelic presents the role of Atlas Transnational, the mother of neo-liberal think tanks. Over the last 40 years neoliberalism has become the ‘new dominant regime of truth’ with a significant performative impact both nationally and transnationally. Of particular interest is the carrier and boundary-spanning role of the dense ecology of neoliberal think tanks and research institutes constructed during these last 40 years. These think tanks espouse a market- and business-friendly ideology and have made it their mission to champion, spread, defend and entrench, as widely and deeply as possible and in a multiplicity of contexts, this ideology and its associated politics. Djelic explores the role of Atlas, that was created to ‘litter the world’ with free-market think tanks, with a particular interest for the process through which the organizational form of the ‘neoliberal think tank’ came to be constructed, diffused, and progressively institutionalized during that period.

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G. Scott Erickson

Chapter 1 covers definitions and methods related to big data systems. Placing big data monitoring systems in the context of loyalty programs developed by Tesco/dunnhumby and Caesar’s, the discussion characterizes what big data is, how systems collect and share it, and how it is used to enhance day-to-day decision-making. Concepts like key performance indicators and action-oriented algorithms are included. Coverage then moves to more in-depth marketing analytics related to big data. Here, the marketing approaches of Spotify and Bloomberg are used to illustrate and explain how analysts cut the data in different ways looking for insights as well as conducting predictive and clustering analysis.