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Glen Atkinson, Eric R. Hake and Stephen P. Paschall

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Glen Atkinson, Eric R. Hake and Stephen P. Paschall

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Barbara Alemanni and Shabnam Mousavi

Financial literacy programs and policies focus mainly on providing information on financial products to help people make better decisions. We argue that the same information, however accessible, can be interpreted—and therefore acted upon—quite differently. The source of such differences is the culture of a society. Financial education policies can benefit from incorporating measures of cultural aspects into their approach.

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Nadia Linciano

Traditional educational programs are predominantly focused on knowledge and much less on motivation, attitudes, and any other factor that may impact on the individual decision making and on behaviour. Recent advances in neurosciences and cognitive sciences confirm the insights of some strands of the pedagogical literature, by unveiling that effective learning is prompted by emotional and experiential involvement. This chapter elaborates on the potential of edutainment and gamification in financial education, by reviewing the role that experiential learning may play in the transformation of knowledge into action, also through the lenses of CONSOB first steps into gamification.

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Luca Maria Pesando, Francesco C. Billari, Carlo Favero and Francesco Saita

This chapter evaluates the effectiveness of the Financial Education and Life Planning (FELIP) project, an intervention aimed at promoting financial and demographic literacy among high-school students in Lombardy, Northern Italy. The project – implemented at the school-level following a randomised design and targeting both “academic” and “vocational” schools – consisted in administering students a set of three video-based lectures followed by a class-based discussion. We show that students’ financial and demographic literacy improved as a result of the intervention, albeit differently across school types and groups of students. While financial literacy improved for all students in academic schools, gains in vocational schools were concentrated among the most academically-apt. Conversely, demographic literacy improved for all students in both types of schools. Interestingly, FELIP improved students’ opinions and attitudes towards information-seeking in vocational schools only, mainly by shifting their propensity towards life-planning. Overall, we highlight that a cost-effective and rather scalable intervention like FELIP reached students across both types of schools, yet proper policies could be targeted towards vulnerable groups, such as less academically-apt students in vocational schools.

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Fabrizio Guelpa

Knowledge and awareness of financial themes is low among SMEs, as the return on investment in financial knowledge is considered insufficient when compared to investments in alternative knowledge tied to the core business of a company. However, this could change, as industrial risk is on the rise on the product market, calling for a reduction of financial risk, which means that return on investment in financial knowledge is increasing. Similar developments are being prompted by the changes under way on the financial markets as a result of evolving rules and regulations. Awareness of the changing market context must be enhanced, and offering incentives to train could help.

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Giovanna Paladino

The interest in financial education has grown over time and few now have doubts that knowing how to manage personal money, in a conscientious and forward-looking way, is important for both individual and collective wellbeing. As citizens, we are asked to make decisions on financially related matters despite having limited skills and knowledge. The lack of financial literacy affects almost everybody, nonetheless there are groups of people that are more in need than others. Not only do they have fewer interpretative tools, but they also face social, cultural and physical obstacles. Based on the experiences of the Museum of Saving, this paper addresses the issue of how to engage disadvantaged people in a highly complex subject characterised also by behavioural biases, and offers an array of insights about how to tailor the right approach to meet their needs.

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Rossella Locatelli and Alessandra Tanda

FinTech and digitalization in finance is rapidly growing in Italy and in Europe, and, in general, everywhere in the world. Fintech is a composite and complex world. It brings important benefits because it is simple, easy to use and especially ideated for (retail) customers/consumers. But it is also not always transparent, not always regulated, not always resilient. If the ease in the access of financial services faces a low level of financial education and if the user of the services is not put in the condition to understand the product or to have all the relevant information regarding the service it is about to use, risks for the investors and consumers increase. For these reasons financial education is needed now more than ever.

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Salvatore Rossi