An introduction to the current issues and challenges facing managers and administrators in the investor and publicly owned utility industry, this engaging volume addresses management concerns in three sectors of the utility industry: electric power, natural gas, and water and wastewater systems. Beginning with a brief overview of the historical development of the industry, the author looks at policy issues and discusses management ethics. He then examines a number of the major challenges in these organizational functions: management and leadership, planning, marketing, accounting and finance, information technology, governance, and human resources. In the final section of the volume he looks at issues specific to each of the three industry sectors.
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Management Challenges for the 21st Century
David E. McNabb
Business Strategy and Public Policy
Edited by Yannis Caloghirou, Nicholas S. Vonortas and Stavros Ioannides
The contributions collected in this volume focus explicitly on cooperative R & D in Europe. The first part of the book offers empirical evidence on the extent, scope and direction of this collaboration and explores the motives and problems of the participating firms, as well as the perceived benefits they have enjoyed. The second part deals with the difficult policy issues that diverse national R & D regimes create for successful cooperative research and international convergence. The extensive survey results of European firms allow the authors to compare collaborative research policies in various EU countries and contrast the policy design that has emerged in the EU with that of the USA.