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Edited by Jon Sundbo and Marja Toivonen

This book demonstrates pioneering work on user-based service innovation using an analytical framework. This approach involves understanding the needs of users, the service firms collaborating with them, and recognising the fact that users are innovators and, as such, services develop while in use. As well as presenting case studies, the book discusses theoretically what user-based innovation means in the context of services. Three main fields are analysed: user-based innovation in knowledge-intensive business service, user-based innovation in public services, and models and methods for structuring user-based innovation.
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Maurice Mullard

This timely book utilises the tools of politics, economics and public policy to explore the causes of the recent global financial crisis, which, the author argues, can be explained as the absence of a public interest perspective in policy making.
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New Directions in Social Impact Assessment

Conceptual and Methodological Advances

Edited by Frank Vanclay and Ana Maria Esteves

This important new book outlines current developments in thinking in the field of Social Impact Assessment (SIA). It advances the theory and practice of SIA, and argues that a dramatic shift is required in the way socioeconomic studies and community participation is undertaken. The book emphasizes that, much more than the act of predicting impacts in a regulatory context, SIA needs to be the process of managing the social aspects of development and that there needs to be a holistic and integrated approach to impact assessment. It stresses that greater attention needs to be given to ensuring that the goals of development are attained and enhanced.
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Edited by Andrew Massey

While there is no universally accepted definition of civil servant and civil service, this authoritative and informative Handbook compares and contrasts various approaches to organising the structure and activities of different civil service systems.
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Biotechnology and Innovation Systems

The Role of Public Policy

Edited by Bo Göransson and Carl Magnus Pålsson

This book explores how policies targeting public research institutions, such as universities, contribute to the appropriation of biotechnology through national innovation systems.
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Edited by David Levi-Faur

This unique Handbook offers the most up-to-date and comprehensive, state-of-the-art reviews of the politics of regulation. It presents and discusses the core theories and concepts of regulation in response to the rise of the regulatory state and regulatory capitalism, and in the context of the ‘golden age of regulation’. Its eleven sections include forty-eight chapters covering issues as diverse and varied as: theories of regulation; historical perspectives on regulation; regulation of old and new media; risk regulation, enforcement and compliance; better regulation; civil regulation; European regulatory governance; and global regulation. As a whole, it provides an essential point of reference for all those working on the political, social, and economic aspects of regulation.
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Managing Food Safety and Hygiene

Governance and Regulation as Risk Management

Bridget M. Hutter

Food safety and hygiene is of critical importance to us all, yet, as periodic food crises in various countries each year show we are all dependent on others in business and public regulation to ensure that the food we consume in the retailing and hospitality sectors is safe. Bridget Hutter considers the understandings of risk and regulation held by those in business and considers the compliance pressures on managers and owners, and how these relate to understandings of risk and uncertainty.
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Fighting Working Poverty in Post-industrial Economies

Causes, Trade-offs and Policy Solutions

Eric Crettaz

This thought-provoking book provides an in-depth analysis of the working poor phenomenon and its causes across welfare regimes, and identifies the most efficient policy mixes and best practices that could be utilized to resolve this problem.
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Edited by Emilio Albi and Jorge Martinez-Vazquez

Tax systems have changed considerably in the past three decades. These fundamental changes have been the result of economic globalization, new political stances, and also of developments in public finance thought. The chapters in this volume offer a critical review of those changes from the perspectives of tax theory, policy and tax administration practice, and the political economy of taxation. The authors also consider what sort of reforms are worth undertaking in tax policy design, tax administration and enforcement, and the assignment of sub-national taxes.
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Immigration and the Financial Crisis

The United States and Australia Compared

Edited by John Higley, John Nieuwenhuysen and Stine Neerup

Structural needs for immigrant labour in health care, restaurant, tourism, agricultural and other economic sectors, together with harsher economic circumstances in most sending countries, almost certainly ensure the continuation of large-scale immigration to the US and Australia. But in harder times, especially in the US, sustaining this immigration while managing immigrants’ economic and social integration are daunting tasks. This illuminating book analyses how well, and in what ways, the US and Australia will meet these challenges.