This book demonstrates pioneering work on user-based service innovation using an analytical framework. This approach involves understanding the needs of users, the service firms collaborating with them, and recognising the fact that users are innovators and, as such, services develop while in use. As well as presenting case studies, the book discusses theoretically what user-based innovation means in the context of services. Three main fields are analysed: user-based innovation in knowledge-intensive business service, user-based innovation in public services, and models and methods for structuring user-based innovation.
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Edited by Jon Sundbo and Marja Toivonen
Sustainable Performance of an Innovative Intervention in Nepal
Elinor Ostrom, Wai Fung Lam, Prachanda Pradhan and Ganesh P. Shivakoti
Improving Irrigation in Asia is based on a longitudinal study over two decades on innovative intervention for sustained performance of irrigation systems. The work identifies key factors that can help explain the performance of interventions, and explicates lessons for resource management and the management of development assistance.
Edited by Udo Diedrichs, Wulf Reiners and Wolfgang Wessels
This book brings together the research of different academic disciplines to explore the recent transformation of governance in the European Union. The emergence, execution and evolution of new modes of EU governance across several policy fields – encompassing all three former pillars of the European Union – are mapped, analysed and evaluated. In particular, the contributors focus on the ways in which these innovative mechanisms and practices relate to ‘old’ methods of governance and what their implications are for both the effectiveness and efficiency of policy-making. Particular attention is devoted to the impact of the Lisbon Treaty on the shape of EU governance. Conclusions are drawn in the form of an integrated framework that explores the dynamics and differentiation of EU governance.
Frameworks, Strategies and Tools
Edited by M. A. Quaddus and M. A.B. Siddique
Achieving corporate sustainability (CS) is one of the most difficult challenges facing organizations in the twenty-first century. This comprehensive Handbook examines the current status and future direction of sustainability frameworks and applications in the corporate environment.