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Performance Goals in Public Management and Policy

The Nature and Implications of Goal Ambiguity

Chan S. Jung

Chan Su Jung provides a thorough review of goal ambiguity in the public sector, exploring the general assertions, arguments and empirical evidence regarding performance goal ambiguity, particularly highlighting its causes, consequences, and mediation effects. The author proposes a new conceptual framework for successful analysis of goal ambiguity that can effectively relate to diverse organizational and program characteristics.
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Understanding Collective Decision Making

A Fitness Landscape Model Approach

Lasse Gerrits and Peter Marks

One of the main challenges facing contemporary society is to understand how people can make decisions together. Understanding Collective Decision Making builds on evolutionary theories and presents an analytical tool to analyse and visualise collective decision making. By combining theoretical research with real world case studies, the authors provide a coherent and conclusive solution to the often fragmented and dispersed literature on the subject.
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Edited by Gerhard Hammerschmid, Steven Van de Walle, Rhys Andrews and Philippe Bezes

Based on a survey of more than 6700 top civil servants in 17 European countries, this book explores the impacts of New Public Management (NPM)-style reforms in Europe from a uniquely comparative perspective. It examines and analyses empirical findings regarding the dynamics, major trends and tools of administrative reforms, with special focus on the diversity of top executives’ perceptions about the effects of those reforms.
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Restructuring Welfare Governance

Marketization, Managerialism and Welfare State Professionalism

Edited by Tanja Klenk and Emmanuele Pavolini

This innovative book explores the introduction and impact of marketization and managerialism in social policy by adopting a dual perspective, considering both governance and human resources. Welfare governance (e.g. welfare mix, regulation, employment conditions, customer involvement) has changed significantly in the past decade. The editors and contributors collectively assesses these processes not only by comparing different policy fields and countries, but also by taking a close look inside organizations, examining the coping strategies of professionals, and how they adapt to new models of governing welfare organizations.
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Edited by Christopher Pollitt

‘Putting into context’ is a very common phrase – both in the social sciences and beyond. But what exactly do we mean by this, and how do we do it? In this book, leading scholars in public policy and management tackle these issues. They show how ideas of context are central to a range of theories and explanations and use an international range of case studies to exemplify context-based explanation. The book uncovers the complexity that lies behind an apparently simple notion, and offers a variety of approaches to decipher that complexity. Context is indeed a missing link, which enables us to make sense of the vital relationship between the general and the particular.
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Managing Social Issues

A Public Values Perspective

Edited by Peter Leisink, Paul Boselie, Maarten van Bottenburg and Dian Marie Hosking

Western societies face complex social issues and a growing diversity of views on how these should be addressed. The traditional view focuses on government and public policy but neglects the initiatives that non-profit and private organizations and local networks take. This book presents a broader variety of viewpoints and theories. Looking at various cases, the authors analyse conflicting values and interests, actors’ understandings of the public values related to social issues, and their action to create what they regard as public value. Drawing together these perspectives the authors point the way to how government and the private and voluntary sectors can work in tandem to resolve social issues.
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Public Procurement and Innovation

The Role of Institutions

Max Rolfstam

Max Rolfstam examines the increasing emphasis on public procurement as a means to stimulate innovation and the theoretical implications of this policy development. While ‘regular’ public procurement may be regarded as the outcome of anonymous market processes, public procurement of innovation must be understood as a special case of innovation, where social processes, and consequently the institutions governing these social processes, need to be considered. This book contributes to our understanding with a detailed institutional analysis of the public procurement of innovation.
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Lars Tummers

This eloquent book by Lars Tummers develops a framework to understand these important issues with policy implementation, using the innovative concept of ‘policy alienation’. Policies in healthcare, social security, and education are analyzed. The conclusions challenge the common assertions regarding the reasons why professionals resist policies. For instance, the impact of professional influence, often viewed as an end in itself, is nuanced. Lars Tummers reveals that it is far more important for professionals that a policy is meaningful for society and for their clients, than they have an influence in its shaping.
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Edited by Ronald J. Burke, Andrew J. Noblet and Cary L. Cooper

This insightful book presents current thinking and research evidence on the role of human resource management policies and practices in increasing service quality, efficiency and organizational effectiveness in the public sector.
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Human Resource Management in the Nonprofit Sector

Passion, Purpose and Professionalism

Edited by Ronald J. Burke and Cary L. Cooper

This impressive book assembles the latest research findings and thinking on the management of voluntary/nonprofit sector organizations and the effective utilization of both paid staff and volunteers. The authors expertly look into the challenges faced by this sector and the growing role that it plays in society. They review HRM in the voluntary sector and discuss the challenges of bringing about best practices, as well as suggesting how to improve leadership of voluntary/nonprofit organizations.