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Edited by Flemming Sørensen and Francesco Lapenta

Research Methods in Service Innovation provides an essential methodological toolbox for researchers, students and practitioners interested in better understanding innovation and improving innovation processes in service organisations. Each chapter presents a specific method, introduces its theoretical foundations, explains its practical application, and provides examples and suggestions for its implementation.
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Organizational Routines

Advancing Empirical Research

Edited by Markus C. Becker and Nathalie Lazaric

This book showcases advanced empirical research that applies the concept of organizational routines to understanding organizations and how they change and evolve.