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Decision-Making for Sustainable Transport and Mobility

Multi Actor Multi Criteria Analysis

Edited by Cathy Macharis and Gino Baudry

Multi-Actor Multi-Criteria Analysis (MAMCA) developed by Professor Cathy Macharis enables decision-makers within the sectors of transport, mobility and logistics to account for conflicting stakeholder interests. This book draws on 15 years of research and application during which MAMCA has been deployed to support sustainable decisions within the transport and mobility sectors.
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Edited by Cathy Macharis and Gino Baudry

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Cathy Macharis and Gino Baudry

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Bengt Johannisson

Some contemporary practice theories are not well suited to studying entrepreneurship as ongoing creative organizing. In order to catch the emergence of entrepreneurship, the scholar has to adopt a dwelling mode and immerse themselves into the concrete doings, the practices, of ‘entrepreneuring’, thus amalgamating the researcher and entrepreneur identities. Enactive research thus means that the scholar enacts a real-life venture and uses auto-ethnographic methods to organize the insights being gained. Two enacted, year long, projects, are reported in detail and the methods used and the findings from the research are reported in this thought-provoking book.
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Antonino Mario Oliveri

Using the general categories of the total survey error (TSE) paradigm, this chapter discusses issues related to the construction and administration of structured questionnaires in face-to-face interviewing. The main sources of non-sampling error are discussed, which emerge at this stage in the surveying process, as well as some solutions which can be adopted to control or limit these errors. Examples taken from tourism research are presented.

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Robert E. Manning

Norms are a theoretical construct that has been widely used in sociology and the social sciences more broadly.  Norm theory and related empirical methods have been applied in a range of park, recreation, and tourism contexts.  This chapter reviews and illustrates the resulting body of scientific and professional literature.  In particular, this body of work has measured the personal and social norms of recreation visitors and other stakeholders through survey research, and illustrates the ways in which resulting data can help inform 1) standards of quality for the ecological and experiential conditions of park, recreation, and tourism areas, and 2) the associated carrying capacity of such areas.  A variety of research issues are addressed, including question and response formats, norm prevalence, norm salience, evaluative dimensions of norms, crystallization of norms, norm congruence, statistical measures of norms, stability of norms, effect of existing conditions on norms, and the validity of norms.

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Faizan Ali, Woody G. Kim and Cihan Cobanoglu

Theory building in business research requires analytical accuracy and sophistication in research methods (Sarstedt et al., 2014). Nonetheless, the significance of newer analytical methods depends on the researcher’s willingness to learn, adopt, and apply them within the research process (Zahra and Sharma, 2004). A review of the literature shows that traditionally empirical studies in hospitality research used only basic statistical techniques. For instance, Line and Runyan (2012) reviewed the hospitality marketing research published in four top hospitality journals from 2008 to 2010. They stated that among 274 articles published, 103 (37.5 per cent) used some type of descriptive and multivariate analysis (for example, descriptive statistics, analysis of variance, regression, or factor analysis). However, Line and Runyan (2012) also stated that more recently an increase in the usage of advanced statistical tools including structural equation modelling (SEM) can be observed. These findings are confirmed by Yoo et al. (2011) in their assessment of empirical articles published in four top hospitality journals during 2000 and 2009. They revealed that out of a total of 570 empirical studies, 254 (44.5 per cent) of the articles used descriptive analytical methods such as descriptive statistics, t-tests, and cross-tabulation. Not only hospitality, but also other important academic fields such as marketing (Babin et al., 2008), family business research (Sarstedt et al., 2014), operations management (Peng and Lai, 2012), and tourism (Nunkoo et al., 2013) have observed a recent rise in the usage of sophisticated and rigorous quantitative methodologies. Amongst these methodologies, SEM is the most commonly applied method across a variety of academic disciplines such as strategic management, marketing, and psychology over the last few years (Astrachan et al., 2014; Chin et al., 2008; Hair et al., 2011). Lei and Wu (2007) stated that SEM characterizes an advanced version of general linear modelling procedures and is applied to examine whether ‘a hypothesized model is consistent with the data collected to reflect [the] theory’ (ibid., p. 34). In simple terms, SEM is a multivariate analytical tool that is used to test and estimate causal and/or hypothetical relationships among the variables concurrently (Astrachan et al., 2014). Its ability to allow statistical inspection of the relationships among theory-based variables and simultaneously employing confirmatory factor analysis (CFA) and linear regression models has contributed to its widespread application (Hair et al., 2014a). However, this argument holds true for covariance-based SEM (CB-SEM) and not for the partial least squares-based SEM (PLSSEM). CB-SEM is the most extensively applied approach of SEM and therefore many scholars refer to it as SEM (Astrachan et al., 2014). However, Hair et al. (2014b) refer to this argument as naive because PLS-SEM is an advantageous and increasingly applied method to assess structural equation models in different disciplines, including marketing, information systems, strategic management, tourism, and so on (Hair et al., 2012b; Hair et al., 2012a; Ringle et al., 2012). Yet, its use in hospitality research remains at an early stage of development (Ali et al., 2018) where its application is much lower as compared to its application in other disciplines including marketing, management information systems (MIS) and strategic management (see Figure 29.1).

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Sandra De Urioste-Stone, William J. McLaughlin, John J. Daigle and Jessica P. Fefer

The chapter provides an introduction to the case study research methodology and illustrates the process of conducting case studies in the tourism field. Three methodological stages are discussed _ planning, conducting, and communicating results from case study research _ along with examples of projects conducted by the authors in diverse settings and range of tourism topics.

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Elke Hermans

Benchmarking oneself against the best-in-class offers valuable information. This chapter presents theoretical insights in the benchmarking process as well as guidelines on how to apply it in practice.

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Dean Hristov and Haywantee Rumi Ramkissoon

Grounded in three core paradigms from the mainstream organizational literature _ namely destination management organizations (DMOs) and destinations; leadership and distributed leadership (DL); and network theory and SNA _ this chapter puts forward and discusses a cross-disciplinary, three-phase methodological framework for the study of the enactment and practice of DL in contemporary DMOs.