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Krzysztof Borodako, Jadwiga Berbeka, and Michał Rudnicki
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Category:
Monograph Chapter
in Innovation Orientation in Business Services
Krzysztof Borodako, Jadwiga Berbeka, and Michał Rudnicki
Published:
06 Apr 2021
Collection:
Business 2021
Cover Innovation Orientation in Business Services
Innovation Orientation in Business Services
Scope, Scale and Measurement
Krzysztof Borodako, Jadwiga Berbeka, and Michał Rudnicki
This timely book proposes a new perspective on building innovation in companies providing business services. Implementing an innovation orientation paradigm based on six pillars – strategy, organisational culture, human resources, structure and process, marketing, and technology – it sets out a framework for achieving innovation through knowledge management.
Restricted access
Monograph Book
Published:
06 Apr 2021
DOI:
https://doi.org/10.4337/9781839109553
Collection:
Business 2021
Preface
Krzysztof Borodako, Jadwiga Berbeka, and Michał Rudnicki
Full access
Category:
Monograph Chapter
in Innovation Orientation in Business Services
Krzysztof Borodako, Jadwiga Berbeka, and Michał Rudnicki
Published:
06 Apr 2021
Collection:
Business 2021
References
Krzysztof Borodako, Jadwiga Berbeka, and Michał Rudnicki
Full access
Category:
Monograph Chapter
in Innovation Orientation in Business Services
Krzysztof Borodako, Jadwiga Berbeka, and Michał Rudnicki
Published:
06 Apr 2021
Collection:
Business 2021
Preface
Full access
Category:
Monograph Chapter
in Services, Experiences and Innovation
Edited by Ada Scupola and Lars Fuglsang
Published:
30 Nov 2018
Collection:
Business 2018
Cover Services, Experiences and Innovation
Services, Experiences and Innovation
Integrating and Extending Research
Edited by Ada Scupola and Lars Fuglsang
Whilst innovation has traditionally focused on manufacturing, recently research surrounding service innovation has been flourishing. Furthermore, as consumers become ever more sophisticated and look for experiences, a research field investigating this topic has also emerged. This book aims to develop an integrated approach to the field of experience and services through innovation by showing that it is necessary to take several factors into account. As such, it makes a substantial and compelling contribution to the interdependencies between innovation, services and experience research.
Restricted access
Monograph Book
Published:
30 Nov 2018
DOI:
https://doi.org/10.4337/9781788114301
Collection:
Business 2018
Cover A Research Agenda for Service Innovation
A Research Agenda for Service Innovation
Edited by Faïz Gallouj and Faridah Djellal
This book aims to take account of the major advances made in ‘Service Innovation Studies’ (SIS) and above all to provide an agenda setting out the research priorities in the field. This agenda is established by considering the issue of innovation in services in relation to a number of major contemporary challenges, including environmental issues, social inclusion, economic development, service ecosystems, smart service systems, religion, ageing, public organizations, gender, and ethical and societal issues. Bringing together internationals experts in the field of SIS, the book illustrates the strength and fertility of this research trajectory. It will be of great interest for both services and innovation scholars in economics, management science and public administration.
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Monograph Book
Published:
31 Aug 2018
DOI:
https://doi.org/10.4337/9781786433459
Collection:
Economics 2018
Chapter 3: The critical incident technique and everyday innovation
Lars Fuglsang
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Category:
Monograph Chapter
in Research Methods in Service Innovation
Lars Fuglsang
Published:
24 Feb 2017
Collection:
Business 2017
Chapter 7: Interpretivist analyses of social networks of service innovation
Jørn Kjølseth Møller and Flemming Sørensen
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Category:
Monograph Chapter
in Research Methods in Service Innovation
Jørn Kjølseth Møller and Flemming Sørensen
Published:
24 Feb 2017
Collection:
Business 2017
Chapter 4: The laddering method in service innovation research
Niels Nolsøe Grünbaum
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Category:
Monograph Chapter
in Research Methods in Service Innovation
Niels Nolsøe Grünbaum
Published:
24 Feb 2017
Collection:
Business 2017