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Foreword
William J. Baumol
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Category:
Handbook Chapter
Published:
31 Mar 2010
Collection:
Economics 2010 and before
DOI:
https://doi.org/10.4337/9781849803304.00007
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The Handbook of Innovation and Services
Edited by
Faïz Gallouj
and
Faridah Djellal
Handbook
Published:
31 Mar 2010
Print ISBN:
9781847205049
eISBN:
9781849803304
DOI:
https://doi.org/10.4337/9781849803304
Pages:
832
Collection:
Economics 2010 and before
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Table of Contents
Front Matter
Copyright
Contents
Figures
Tables
Contributors
Foreword
Filling the Innovation Gap in the Service Economy – A Multidisciplinary Perspective
PART I: SERVICES AND INNOVATION: CONCEPTUAL AND ANALYTICAL FRAMEWORKS
Chapter 1: Towards a Theory of Innovation in Services: A State of the Art
Chapter 2: Innovation in Services: A New Paradigm and Innovation Model
Chapter 3: Services and Innovation and Service Innovation: New Theoretical Directions
Chapter 4: The Two-sided Cost Disease and its Frightening Consequences
Chapter 5: The Environmental Crisis and the Economics of Services: The Need for Revolution
PART II: THE NATURE OF INNOVATION IN SERVICES: SECTORAL ANALYSES AND CASE STUDIES
Chapter 6: Innovation in Public Health Care: Diabetes Education in the UK
Chapter 7: The Economics of Knowledge Interaction and the Changing Role of Universities
Chapter 8: Innovation and Creative Services
Chapter 9: Social Innovation, Social Enterprise and Services
PART III: ORGANISATIONAL AND STRATEGIC PATTERNS FOR SERVICE INNOVATION
Chapter 10: Different Types of Innovation Processes in Services and their Organisational Implications
Chapter 11: Service Innovation: Development, Delivery and Performance
Chapter 12: The Toilsome Path of Service Innovation: The Effects of the Law of Low Human Multi-task Capability
Chapter 13: Customer Integration in Service Innovation
Chapter 14: Collaborative Innovation in Services
Chapter 15: Knowledge Regimes and Intellectual Property Protection in Services: A Conceptual Model and Empirical Testing
PART IV: INNOVATION IN SERVICES AND THROUGH SERVICES: IMPACT ANALYSES (GROWTH, PERFORMANCE, EMPLOYMENT AND SKILLS)
Chapter 16: Innovation and Employment in Services
Chapter 17: Innovation and Services: On Biases and Beyond
Chapter 18: How Important are Knowledge-Intensive Services for their Client Industries? An Assessment of their Impact on Productivity and Innovation
PART V: INNOVATION IN SERVICES AND NATIONAL AND INTERNATIONAL SPACES
Chapter 19: Services Innovation in a Globalized Economy
Chapter 20: Outsourcing and Offshoring of Knowledge-Intensive Business Services: Implication for Innovation
Chapter 21: Innovation and Internationalization: A Dynamic Coupling for Business-to-Business Services
Chapter 22: The Role of Standards for Trade in Services: Hypotheses and First Insights
Chapter 23: Global and National Cooperation in Service Innovation
Chapter 24: Entrepreneurship and Service Innovation: A Challenge for Local Development
Chapter 25: A Dominant Node of Service Innovation: London’s Financial, Professional and Consultancy Services
PART VI: INNOVATION IN SERVICES AND PUBLIC POLICY
Chapter 26: Policy Frameworks for Service Innovation: A Menu-Approach
Chapter 27: The Innovation Gap and the Performance Gap in the Service Economies: A Problem for Public Policy
PART VII: SERVICE INNOVATION: BEYOND SERVICE SECTORS
Chapter 28: Service Innovation and Manufacturing Innovation: Bundling and Blending Services and Products in Hybrid Production Systems to Produce Hybrid Products
Chapter 29: A Customer Relationship Typology of Product Services Strategies
Chapter 30: Innovation in Product-Related Services: The Contribution of Design Theory
Chapter 31: Innovation in Construction
Index
Subjects
Business and Management
Operations Management
Economics and Finance
Economics of Innovation
Services
Innovation and Technology
Economics of Innovation
Innovation Policy
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