Introduction to performance management
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The introduction provides an overview of the contents of the book and the context of performance measurement and management in the evolution of management thinking.

  • Acharya, Ashwin, Roni Lieber, Lissa Seem, and Tom Welchman (2017), How to Identify the “Right Spans” of Control for Your Organisation, McKinsey, Chicago, IL.

  • Taylor, Frederick (1911), The Principles of Scientific Management, Harper and Brothers, USA

  • Wren, D.A. and Bedeian, A.G. (2009), The Evolution of Management Thought (6th edn), Wiley, New York.