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Bruce E. Winston

This chapter presents the challenges of scoping, aligning, acquiring and implementing educational technology to meet hybrid and online doctoral leadership program needs from the program administrator’s perspective. Program administrators need to select, implement and train faculty and staff on the right technical systems that meet the needs of students, faculty and staff, and align with the university’s goals and objectives. The right technical systems are those that provide benefits for the recruitment and retention of students, efficient operations and quality improvement. To accomplish this, it is essential that program administrators follow strategic foresight principles of scanning, forecasting, trend analysis, cost–benefit analysis, training and performance appraisal – before and after implementing new technology and evaluating upgrade requirements.