Edited by Christian Twigg-Flesner
Cynthia Hawes and Christian Twigg-Flesner
This chapter examines the way law deals with the specific issues arising when goods are sold to consumers. It also considers the use of voluntary guarantees by manufacturers as an addition to the legal rights of consumers. It focuses on quality standards, retailer insolvency before delivery of goods, cross-border issues, and the supply of digital content alongside goods.
Christian Twigg-Flesner and Reiner Schulze
Christian Twigg-Flesner, Reiner Schulze and Jonathon Watson
This chapter focuses on two key instruments which serve to protect the consumer’s rational choice when contracting: pre-contractual information duties and withdrawal rights. It provides an in-depth insight into the various underlying policy motivations, doctrinal aspects, and legislative features in numerous jurisdictions. The strengths and weaknesses of each instrument are given in order to indicate possible future developments in this core area of consumer contract law.