You are looking at 1 - 10 of 10 items

  • Author or Editor: Christopher Hodges x
Clear All Modify Search
You do not have access to this content

Christopher Hodges

You do not have access to this content

Christopher Hodges

You do not have access to this content

Christopher Hodges

Hodges describes the remarkably fast spread of ombudsmen dealing with consumer-trader disputes, which has taken place in Europe. He identifies them as operating at the intersection of three worlds: consumer dispute resolution; market regulation and consumerism; and information technology. He describes recent EU regulation of consumer market ADR entities, especially requirements of transparency and governance, and also their highly efficient procedures in responding to any and all consumer complaints received. He notes issues of funding, criticisms of the model, and the status of research, before suggesting how this model will evolve in future, and the lessons that it bears for the more established public ombudsman model.

You do not have access to this content

Naomi Creutzfeldt and Christopher Hodges

This content is available to you

Edited by Christopher Hodges and Astrid Stadler

This content is available to you

Edited by Christopher Hodges and Astrid Stadler

This content is available to you

Christopher Hodges and Astrid Stadler

You do not have access to this content

Resolving Mass Disputes

ADR and Settlement of Mass Claims

Edited by Christopher Hodges and Astrid Stadler

The landscape of mass litigation in Europe has changed impressively in recent years, and collective redress litigation has proved a popular topic. Although much of the literature focuses on the political context, contentious litigation, or how to handle cross-border multi-party cases, this book has a different focus and a fresh approach.
This content is available to you

Edited by Deborah R. Hensler, Christopher Hodges and Ianika Tzankova

You do not have access to this content

Class Actions in Context

How Culture, Economics and Politics Shape Collective Litigation

Edited by Deborah R. Hensler, Christopher Hodges and Ianika Tzankova

In recent years collective litigation procedures have spread across the globe, accompanied by hot controversy and normative debate. Yet virtually nothing is known about how these procedures operate in practice. Based on extensive documentary and interview research, this volume presents the results of the first comparative investigation of class actions and group litigation ‘in action’, in the Americas, Europe, Asia and the Middle East.