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Paul Benneworth, Inge Bakker and Willem-Jan Velderman

The Netherlands has pioneered the use of open data by public authorities, driven by a desire to exploit existing local government information and data to help solve other kinds of policy problem, to improve transparency of decision-making and to stimulate data commercialisation. But recently emphasis has shifted from improving transparency to improving municipality service delivery and policy development. In this chapter we question whether open data can improve regional decision-making. Drawing on a case study of a region in the east of the Netherlands, we identify potential opportunities for, and barriers to, using open data in delivering smart social cities.