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  • Author or Editor: Kathryn E. Moura x
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Kathryn E. Moura, Peter J. Jordan and Ashlea C. Troth

Anger is a common emotion at work. Although the major focus of research on anger has been on individuals expressing anger, a new stream of research is emerging which examines the reactions of individuals targeted by anger. The aim of our study is to identify the attributions and emotion regulation strategies of receivers (targets and observers) of anger expressions in the workplace. A total of thirty participants from the medical, mining, banking, legal and manufacturing sectors in Australia were interviewed about their experiences of encountering anger expressed at work. The main attributions given for sender anger were associated with sender anger frequency and its appropriateness. The principal emotion regulation strategies reported for dealing with anger expressions by receivers were four: situation selection, cognitive reappraisal, suppression, and expression strategies. Implications for theory and practice are discussed.