Being in charge of anything is rarely easy. Leading an organization or a team is a demanding, often thankless, task. People in senior management positions have wide responsibility and are compelled to make tough decisions. They are responsible not just for their own behaviour, performance and conduct, but also for those who report to them. Senior leaders in large organizations typically work very long hours, confront heavy workloads and face intense pressure and stress. Front-line supervisors who have been promoted into middle or senior management positions fret about whether they can handle the transition from worker to manager and whether subordinates will respect their newfound authority. Entrepreneurs who have grown their own business suddenly have to oversee a hierarchy of management and supervisory roles. A police sergeant promoted to inspector will have to get used to being called ‘Boss’ by fellow cops who until recently were close, trusted companions at police stations, in patrol cars and out on the streets.