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Lilian Outtes Wanderley and Fabio Campos

This chapter describes the pitfalls of linear thinking when applied in a whole system perspective. It shows how at first sight it seems so logical to fast jump directly to solutions; after all, the linear way of solving problems has worked in many situations in the past. Nowadays, however, problems are more often made up of networks of subsystems that all strongly interact with each other. This class of problem calls for a Systems Thinking approach such as the Imagineering design process. This chapter concerns the Breathing step, which follows Appreciating in the Imagineering design process. Breathing can be passive or active. Both methods will help you avoid jumping to conclusions which do not satisfy. They will also help you zoom in to devise the subsystems and interactions in the system and to zoom out to see the big picture. A dialogic tool called “actor mapping” is introduced in this chapter. This tool allows you to improve the interaction among the subsystems making the system as whole heal and improve.