Mary was a young, bright PhD researcher in human resource management. For her fieldwork, she was to carry out one or two case studies to explore variability in the people management role of line managers in contexts where they would not be vocationally drawn into managerial roles: doctors would definitely make great informants! It was only a matter of gaining good access to one or two (large) hospitals. Luckily, her supervisor had good connections with the board of the hospital next door to the university. It was going to be so easy: she would literally just have to cross the street, do her interviews, go back to her office and start transcribing! Sure enough, a meeting was set up with the board for Mary to present the project. Within a week, full permission was obtained to interview the entire group of 50 medical and nursing managers.