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Chapter 5: Customer service
Myron D. Fottler
and
Tina Yeung
Restricted access
Category:
Handbook Chapter
in Handbook of Healthcare Management
Myron D. Fottler
and
Tina Yeung
Published:
25 Sep 2015
Collection:
Business 2015
Chapter 21: The future of healthcare: the editors weigh in
Myron D. Fottler
,
Donna Malvey
, and
Donna J. Slovensky
Restricted access
Category:
Handbook Chapter
in Handbook of Healthcare Management
Myron D. Fottler
,
Donna Malvey
, and
Donna J. Slovensky
Published:
25 Sep 2015
Collection:
Business 2015
Cover Handbook of Healthcare Management
Handbook of Healthcare Management
Edited by
Myron D. Fottler
,
Donna Malvey
, and
Donna J. Slovensky
The Handbook of Healthcare Management is a comprehensive examination of key management practices for global healthcare organizations, arguing that insight into and implementation of these practices is essential for success and sustainability.
Restricted access
Handbook
Published:
25 Sep 2015
DOI:
https://doi.org/10.4337/9781783470167
Collection:
Business 2015
Chapter 13: Innovations in healthcare delivery
Donna Malvey
,
Alicia Beardsley
,
Hannah Nguyen
, and
Myron D. Fottler
Restricted access
Category:
Handbook Chapter
in Handbook of Healthcare Management
Donna Malvey
,
Alicia Beardsley
,
Hannah Nguyen
, and
Myron D. Fottler
Published:
25 Sep 2015
Collection:
Business 2015
Chapter 6: Human resources management
Myron D. Fottler
,
Donna Malvey
,
John C. Hyde
, and
Clyde Deschamp
Restricted access
Category:
Handbook Chapter
in Handbook of Healthcare Management
Myron D. Fottler
,
Donna Malvey
,
John C. Hyde
, and
Clyde Deschamp
Published:
25 Sep 2015
Collection:
Business 2015