Search Results

You are looking at 1 - 10 of 26 items for

  • Author or Editor: Peter Hupe x
  • Refine by Level: All x
  • Refine by Access: All content x
Clear All Modify Search
Full access
Edited by
The Ground Floor of Government in Context
Edited by
When the objectives of public policy programmes have been formulated and decided upon, implementation seems just a matter of following instructions. However, it is underway to the realization of those objectives that public policies get their final substance and form. Crucial is what happens in and around the encounter between public officials and individual citizens at the street level of government bureaucracy. This Research Handbook addresses the state of the art while providing a systematic exploration of the theoretical and methodological issues apparent in the study of street-level bureaucracy and how to deal with them.
Restricted access
Handbook
What Happens When Citizens Meet the State
Edited by

On the ground floor of government, citizens interact with teachers, medical staff, police officers and other professionals in public service. It is during these encounters that laws, public policies and professional guidelines gain further substance and form. In this insightful book, Peter Hupe brings together expert contributions from scholars across the globe to study the social mechanisms behind these public encounters. This title contains one or more Open Access chapters.

Restricted access
Monograph Book