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Sebastian Jilke, Joris van der Voet and Steven Van de Walle

The Dutch government has designed an impressive amount of reform packages in past decades. Recurring themes include the delegation of public service delivery, joined-up government and the implementation of cost-decreasing management practices. Reforms in the Dutch central civil service are typically implemented with system-wide reform programmes. Since 2000, the central civil service has continuously been subject to ambitious reform programmes, and managers evaluate these reforms as being relatively successful. According to Dutch public executives, major reform trends include a stronger focus on managerial outcomes and results, public sector downsizing and the collaboration between public sector actors – and in particular networked governance. The chapter also shows that Dutch public managers are heavy users of management tools and instruments, and place a very strong emphasis on performance.
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Dion Curry, Gerhard Hammerschmid, Sebastian Jilke and Steven Van de Walle