Civil society organizations have emerged as a significant new actor within the field of worker voice, seeking to advance the interests of working people both within national economies and at an international scale. This chapter reviews this activity, focusing on five issues. It examines which categories within the working population civil society organizations seek to represent and the particular interests that they strive to advance. In addition, it considers the methods that civil society organizations use in relation to their worker constituents, to employers and to government. Throughout, the chapter develops a comparison between the form of voice offered to working people by civil society organizations and that offered by trade unions. It examines the extent and manner in which the activities of the former differ from those of the latter, and considers the question of coalition: whether these two institutions can work jointly and reinforce one another’s efforts to provide worker voice.
Edmund Heery and Steve Williams
Steve Williams and Brian Abbott
This chapter examines how civil society organisations exercise regulatory influence from the outside of workplaces. Although such organisations are not new, there is growing recognition that the regulatory environment in respect of work and employment has become more complex, with the diminution of joint regulation through collective bargaining allowing space for the emergence of alternative regulatory arrangements, including those involving civil society organisations.