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Marita Rautiainen, Suvi Konsti-Laakso and Timo Pihkala

In this chapter, the authors focus on the innovation activities within an enterprising family business group. To understand these innovation activities, they take a perspective of innovation sourcing mechanisms and identify the ways, ranging from observation to mergers, in which the external knowledge sources were accessed. The main findings suggest that an enterprising family organizes its holdings in different groups, applying diverse approaches to innovation sourcing and preferring acquisitions over cooperation. The analysis further shows that the level of integration is very different in distinct groups. Moreover, the level of integration of new innovations is related to the internal structures and logics of the group itself. This study contributes to the family business literature by providing a better understanding of how an enterprising family uses external innovation sourcing.

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Suvi Konsti-Laakso, Satu Pekkarinen and Helinä Melkas

In this chapter, living labs are perceived as open networks through which new innovations can be developed. The study deals with innovation in the public sector and examines renewal of well-being services for citizens in a regional context, such as establishment of a social enterprise for mental and addiction rehabilitees; use of a service robot in public elderly care; new ways for dentists to increase participation of teenagers in dental care. Using a multiple case study design, a cross-section of 14 living lab initiatives in Lahti (Finland) is analysed and the outcomes presented. Four different outcome categories are identified and analysed: access, windows, new solutions and new capabilities. Specific attention is given to outcomes for utilisers. Furthermore, the results contribute to an improved understanding of regional living lab activities and key conditions for their success, as well as the success of public sector health services, often as an institutional innovation.