Monica Forret, Diana Smrt, Sherry E. Sullivan, Shawn M. Carraher and Jennifer L. Schultz
In this chapter, we feature several exercises that help students understand the value of HR/HRM: What it is, why it’s important, and the need for thinking of HR strategically. Importantly, several of these exercises have an artistic/visual component, which may aid in reorienting HRM from a policing/reactive function to one that is more strategic and proactive. One uses pictures that convey HR practices, while another asks students to draw a picture that represents the HR culture of their organization. There is also an exercise that makes use of a new approach to slide presentations throughout the semester. Groups are encouraged to create and deliver Pecha Kucha presentations (20 slides, automatically timed at 20 seconds each, for a total of six minutes and 40 seconds) on current events in HR. This activity encourages group members to operate as facilitators in ways that intensify deep thinking and engagement and, at the same time, requires students to be succinct and apposite.
Robyn Berkley, Lynn Bowes, Stacie Chappell, Suzanne C. de Janasz and Jason Myrowitz
In theory, the golden rule should apply to the way in which humans are treated by other humans: Do unto others as you would want them to do unto you. In practice, however, this concept is affected by differences in values, culture, belief systems, and the unequal distribution of power. The expectation that workers are treated fairly, and with respect, is occasionally violated in organizations. Over the years, these violations have been debated, and developed into laws which are intended to protect the parties bound by an employment contract (discussed in the next chapter). Beyond law and legislative acts, there are expectations for ethical and socially responsible behavior, however these expectations are difficult to define – within a culture and, even more so, across different cultures. However, students of HR should be able to understand and apply frameworks for determining the degree to which behavior of individuals and organizations is ethical and socially responsible. The exercises contained in this chapter – ranging from a case on ethics in HR policy to a reflective exercise on how it feels to act in a socially responsible manner – offer students opportunities to apply frameworks to a variety of situations.
Colette A. Frayne, Mary B. Teagarden, Elisabeth K. Kelan, Victoria Mattingly, Kevin M. Walters, Katrina Thompson, Susan Dustin, Elizabeth A. Cooper, Robyn Berkley, Diana Smrt and Gary Stark
Many countries have enacted a set of laws designed to protect individuals and groups from discrimination, for example on the basis of race, gender, age, ability, sexual orientation. Such laws help to ensure equal or fair treatment. In this chapter, we have attempted to focus on the application of such laws, as opposed to clarifying them in specific terms. The eight exercises build student awareness of conscious and unconscious biases and how they can result in unfair, illegal, or discriminatory treatment of individuals and groups. The exercises are designed to be delivered in-class and beyond, encouraging interaction with people out of class, who acknowledge an identity that differs from each student in some way. These kinds of experiential activities also encourage personal reflection and meaningful, deep learning.
Sheri B. Schulte, Avi Kay, Denise Potosky and Monika Renard
Many organizations operate on autopilot. An employee leaves the organization and a new employee is hired to replace him or her. This practice may be efficient, but it might not be effective. What if technology plays a more significant role in the position than it did when it was previously conceived? What if several of the required tasks are no longer needed? What if the need for the position has changed drastically, or if a new position must be created, rendering a previous job description useless? Simply refilling the job without considering these kinds of changes in the environment could end in disaster. An apparent short cut to save time and money could in fact lead to hiring the wrong person for the wrong job, robbing the individual and the organization from effectively utilizing a valuable human resource. In this chapter, students are exposed to four exercises that afford them opportunities to perform a job analysis, determine job specifications, and create a new job description. With this experience, students learn first-hand the importance of job analysis and design, from both individual and organizational perspectives.
David M. Kaplan, Julie Palmer, Katina Thompson, Susan Dustin, Christina Arroyo, Sanjeewa Perera and Robert D. Marx
Once a job is evaluated and designed the process for filling the position begins. Decisions to be made include: determining the labor needs both now and in the future, where to advertise the job, whether to look internally first, what kind of special considerations might be made, and the criteria for selection. While this may sound simple, there is a mountain of research that demonstrates biases – both conscious and unconscious – that get in the way of making the best selection decisions. Included in this chapter are several exercises that enable students to experience the challenges of hiring employees, including special cases where diversity, overqualification, and group roles in decision-making processes are potential issues.
Anna B. Kayes, David M. Kaplan, Jane Burdett and Sharon L. O'Sullivan
Once employees have been hired, it cannot be assumed that they will flourish in their jobs. Job specifications – even ones that have been recently updated – will change as the competitive landscape changes, and employees’ skills need continually to be assessed, developed, and managed. How organizations develop their talents, especially in knowledge work environments, is key to organizational competitiveness: being able to compete in a constantly changing, global marketplace and ensuring employees continue to grow and develop in their careers. Featured among these exercises are one two which enable students to develop a training plan, another which requires critical thinking to discover what went wrong in such a process, and the first which takes a broad look at the war on talent.