Who’s Who in the Management Sciences
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Who’s Who in the Management Sciences

Edited by Cary L. Cooper

This major new directory provides, for the first time, up-to-date information on the work of leading scholars in the field of management. It will be an indispensable guide for management academics, and an invaluable reference source for the business community and officials in government and higher education. Who’s Who in the Management Sciences is a unique source of reference, including entries on approximately three hundred and forty leading scholars in the field specialising in areas such as accounting, finance, management economics, organizational behavior, marketing, human resource management, management information systems, operations management, business ethics, strategic management and international management.
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RAFAELI, Anat b. 31 July 1954, Haifa, Israel. Employment history Assoc. VicePres., Personnel Relations, Wells Fargo Bank, 1981–82; Asst Prof., California State Univ., 1983–84; Vis. Scholar, Stanford Univ., 1984–85; Lectr, Sr Lectr, Sch. Bus. Admin., Hebrew Univ., Jerusalem, 1986–89, 1992–97; Assoc. Prof. Psychol., Univ. Michigan, 1990– 91, 1998–99; Assoc. Prof., Ind. Engineering and Mgmt, Technion Inst. Technology, Haifa, Israel, 1999–. Degrees received BA, Haifa Univ.; MA, PhD, Ohio State Univ. Editorial duties Ed. Bds, ASQ, AMR. Prizes and honours Best paper award, AMJ, 1989; Alon Fellowship (Promising Young Scientists), 1987. Principal fields of interest OMT; OB; HRM. Chief publications Articles: 1. ‘Predicting sales success through handwriting analysis: an evaluation of the effects of training and handwriting sample content’ (with R.J. Klimoski), JAP, 68, 1983; 2. ‘The expression of emotion as part of the work role’ (with R.I. Sutton), AMR, 12, 1, 1987; 3. ‘Untangling the relationship between emotion work and organizational sales: the case of convenience stores’ (with R.I. Sutton), AMJ, 31, 3, 1988; 4. ‘When clerks meet customers: a test of variables related to emotional expressions on the job’, JAP, 7, 4, 1989; 5. ‘When cashiers meet customers: an analysis of the role of the supermarket cashier’, AMJ, 32, 2, 1989; 6. ‘The expression of emotion in organizational life’ (with R.I. Sutton), Res. OB, 11, 1989; 7. ‘Tailored meanings: on the meaning and impact of organizational dress’ (with M.J. Pratt), AMR, 1, 1993; 8. ‘Dress and behavior of customer contact employees: a framework...

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