The Paradox of Exploding Costs and Persistent Demand
Edited by Thijs ten Raa and Ronald Schettkat
Chapter 1: Paradox of the services: exploding costs, persistent demand
1. Paradox of the services: exploding costs, persistent demand William J. Baumol1 Between 1981 and 1991 the University’s health insurance costs … increased by 635%. This rapid and continuing inﬂation parallels the experience of most employers in the nation … among [the] reasons … Doctors’ and hospitals’ charges for each procedure and operation increase each year at a rate that exceeds the rise in the cost of living. (Karen Bradley, Director of Personnel, New York University, Memorandum to the Staff, October 7, 1991.) There were twelve postal deliveries on weekdays in Kentish Town [then in suburban London] at that time [the 1860s] and one on Sundays. (Kapp (1972), p. 48n.) Three basic facts characterize the economic history of much of the service sectors of the world’s industrialized economies. First, the costs (and prices) of the services have been rising faster than those of other commodities, and have been doing so persistently and cumulatively as far back as the available statistical data go. Second, the amount spent on the services and their share of national income has also been rising persistently. And, third, so far as can be measured, the overall product of the service sector as a share of national income has remained more or less constant. That is, consumers have spent a larger and larger share of their incomes on those services, but the amount of service they received in return has just about kept up with the overall amount of other products they obtained.2 This roughly constant share of services...
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