- NECTAR Series on Transportation and Communications Networks Research
Edited by Cathy Macharis and Sandra Melo
Chapter 5: Multi-Actor Multi-Criteria Analysis: A Case Study on Night-time Delivery for Urban Distribution
5. Multi-actor multi-criteria analysis: a case study on night-time delivery for urban distribution Cathy Macharis, Ellen Van Hoeck, Sara Verlinde, Wanda Debauche and Frank Witlox INTRODUCTION This chapter presents the multi-actor multi-criteria analysis (MAMCA) that, as a stakeholder-oriented tool to evaluate transport projects, was developed at the Department of MOSI – Transport and Logistics of the Vrije Universiteit Brussel (Macharis, 2004). In this chapter it is used as a tool for measuring public support for night-time delivery in urban surroundings as it enables incorporation of the views of different stakeholders, in this case the receiver, the transport sector, society as a whole and the employee, and their criteria. These stakeholders were interviewed on their attitude towards five different scenarios in which the time periods for deliveries and/or the accompanying measures differ. In the case of city distribution, different stakeholders are involved, which can make difficulties. For example, the given alternatives are hard to implement because of different constraints of optimization (Menge and Hebes, 2009). Some of the stakeholders are resistant to alternatives given by other stakeholders. Therefore an appropriate methodology to handle the constraints is required, which is possible with the MAMCA. This chapter presents both the MAMCA approach and the results of the case study. In a later section, we focus on the MAMCA methodology, which allows the points of view of several stakeholders and their goals to be incorporated into the analysis. Then we present a case study of the MAMCA used in night-time distribution. The final section summarizes...
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