How News Agencies Produce News
Chapter 5: Reuters, or Tooling of the News
5. Reuters, or tooling of the news1 Collective cognition and the common sense of news producers provide a wider frame that organizes the production of news and steers the management of information overflow. In this chapter, I take a closer look at the passage of the product through various phases of production. Such perspective reveals, among other things, the importance of one news producer: the software. The active role of hardware and software does not diminish the intensity of human interaction, however; it increases it by mediation. THE MATRIX In this chapter, the term “matrix” is used both literally and figuratively. Although the figurative meaning will enter the text later, I would like to note here that Thomson Reuters is, in fact, a matrix organization. Table 5.12 is deceptively simple, as it covers hundreds of units (here is the first hint of the metaphorical use of the term matrix, as it is almost impossible to reconstruct an organization chart at Reuters, in contrast to other agencies that have it on their Web pages). Media, in turn, comprises two parts: News Agency and Professional Publishing. My focus is on News Agency, which, I have been told, may be the smallest part of Thomson Reuters, but is certainly the best known: Thomson Reuters is the world’s largest international multimedia news agency, providing investing news, world news, business news, technology news, headline news, small business news, news alerts, personal finance, stock market, and mutual funds information available on Reuters.com, video, mobile, and interactive...
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