Handbook of Service Business
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Handbook of Service Business

Management, Marketing, Innovation and Internationalisation

  • Research Handbooks in Business and Management series

Edited by John R. Bryson and Peter W. Daniels

Service business accounts for more than 75 per cent of the wealth and employment created in most developed market economies. The management and economics of service business is based around selling expertise, knowledge and experiences. This Handbook contributes to on-going debates about the nature of service business and the characteristics of service-led economies by exploring disciplinary perspectives on services, services and core business processes and the management of service business. A series of case studies are also provided. The volume pushes back the frontiers of current critical thinking about the role of service business by bringing together eminent scholars from economics, management, sociology, public policy, planning and geography.
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Chapter 21: Growth and spatial development of producer services in China

Anthony G.O. Yeh and Fiona F. Yang

Extract

The rise of producer services was observed in developed countries decades ago, but it is a relatively new phenomenon in China, where their rapid growth has occurred only since the mid-1990s. The service market in China used to be seriously constrained during the Maoist period according to the principles of a centrally planned economy. Although a market economy with ‘Chinese characteristics’ has been developed since the economic reform in 1978, the market for services has been heavily regulated and access by foreign services providers has been significantly restricted. During the last decade China has accelerated and deepened the pace of reform, particularly with reference to state-owned enterprises and integration with the global market. This has led not only to the dramatic expansion of the service sector, but also its ‘upgrading’ as a result of the rapid development of producer services.

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