Edited by Christian Twigg-Flesner
Chapter 16: Consumer travel law
As is well known, a wide range of issues are covered by the legislation presented as 'travel law'. Apart from those provided for in Directive 90/314/EEC on package travel, package holidays and package tours (Package Travel Directive) and Directive 2008/122/EC on the protection of consumers in respect of certain aspects of timeshare, long-term holiday product, resale and exchange contracts (Timeshare Directive), the Montreal Convention for the Unification of Certain Rules for International Carriage by Air 1999 contains rules on the liability of carriers for bodily injuries or death in the event of transport accident, checked and hand baggage damage or loss, passenger or baggage delay. Regulation (EC) 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights (Air Passengers' Rights Regulation) is another important legislation. There is also the Paris Convention on the Liability of Hotel-keepers concerning the Property of their Guests 1964 and national rules on accommodation that aim to govern the same issue, information duties, hotel booking, and cancellation by the guest, to mention but a few. Travel law is a changing field. At EU level Directive (EU) 2015/2302 on package travel and linked travel arrangements (new Package Travel Directive) was recently approved, the Air Passengers' Rights Regulation is under revision and it has been suggested the existing law be replaced by a Directive on Tourist Services in general, in view of the lack of coordination between the legislation.
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