Chapter 3: Concerns as default concepts
Participatory problem-solving requires consideration of stakeholders' concerns. The previous chapter recommended that this include identifying useful concepts to reflect on the problem situation. It is thought that a failure to do this forces us back on to our default concepts. These are our concerns. Unless explicit alternatives are provided, stakeholders can be expected to use their default concepts, their concerns, to solve whatever problems they encounter in the future. This chapter explains how and why stakeholders' concerns provide a starting point for problem-solving through identifying explicit appropriate concepts.
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