How Concepts Solve Management Problems
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How Concepts Solve Management Problems

Mike Metcalfe

This book offers a process for conceiving solutions to complex, wicked, messy, swampy or socio-technical problems. When charged with complex problem solving, a useful set of concepts needs to emerge, be agreed, and acted upon. Using relevant examples and solution mapping, Mike Metcalfe explains how pragmatic philosophy can be used as a process for solving such issues.
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Chapter 5: Idea networking

Mike Metcalfe

Extract

Stakeholders' and analysts' concerns need to be clustered into a handful of meta concerns or organizing principles. Agility, equity, innovation, globalization, expediency, networking, cultural sensitivity or sustainability, are examples of these meta concerns or concepts. This chapter presents a method for emerging these collective concerns or concepts from participant's individual concerns. It draws on the work of Christopher Alexander and his notion of networking ideas. The Small Worlds phenomenon suggests that this network will not be uniform but rather result in a number of clusters (Small Worlds). This means networking concern statements will result in clusters of concerns that can be generalized into meta or solution concerns (priorities or concepts). Having identified these concepts, they can be more easily discussed and contrasted with alternatives.

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