Edited by Michiel Bliemer, Corinne Mulley and Claudine J. Moutou
Chapter 6: Technology and social media
This chapter is concerned with the potential of new information technology in the age of the Internet to impact on transport and urban planning, and the implications of this. In particular, it focuses on the ability of technology to generate and distribute user-sourced and location-specific content about journeys and the transport network, and to allow the user to do this while on the move and, in some cases, automatically. These developments have the potential to revolutionize the way that transport networks operate and to transform the process of planning the urban environment. While these technological advances have become clearer since the middle of the first decade of the twenty-first century, what is now emerging in 2015 is a huge growth in data and processing power, which magnifies the potential of these developments. New web-based services are therefore currently being introduced at a very fast speed. A key characteristic of many of these is their use of social media, giving direct and public interactions between individual users and suppliers, between individual users and ‘online communities’ and between individual users and other individuals.
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