New Directions in the Effective Enforcement of EU Law and Policy
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New Directions in the Effective Enforcement of EU Law and Policy

Edited by Sara Drake and Melanie Smith

The EU is faced with the perpetual challenge of guaranteeing effective enforcement of its law and policies. This book brings together leading EU legal and regulatory scholars and political scientists to explore the wealth of new legal and regulatory practices, strategies and actors that are emerging to complement the classic avenues of central and decentralized enforcement.
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Chapter 8: Enforcing EU consumer policy more effectively: a three-pronged approach

Pablo Cortés


This chapter analyses the new EU legal framework for enforcing consumer law through three prongs: public enforcement bodies, judicial mechanisms and out-of-court redress schemes. Accordingly, it starts with an examination of the cooperation of public enforcement authorities through pan-European networks. It then critically analyses the changes affecting two key judicial procedures for consumers (the European small claims procedure and collective redress), and lastly it evaluates the new framework on ADR. The chapter argues that only a holistic approach with consumer ADR at its core and that sufficiently interconnects the three prongs will offer consumers an effective enforcement system that ensures a high level of consumer protection.

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