Handbook of Research Methods in Complexity Science
Show Less

Handbook of Research Methods in Complexity Science

Theory and Applications

Edited by Eve Mitleton-Kelly, Alexandros Paraskevas and Christopher Day

This comprehensive Handbook is aimed at both academic researchers and practitioners in the field of complexity science. The book’s 26 chapters, specially written by leading experts, provide in-depth coverage of research methods based on the sciences of complexity. The research methods presented are illustratively applied to practical cases and are readily accessible to researchers and decision makers alike.
Buy Book in Print
Show Summary Details
You do not have access to this content

Chapter 8: The art of complexity: using visual artefacts and dialogue to bridge the gap between strategic plans and local actions in organisations

Theory and Applications

Julian Burton and Sam Mockett

Abstract

This chapter looks at the use of visual representations of organisational strategy in combination with facilitated dialogue (’Visual Dialogue’) as a complexity-inspired tool for culture change and organisational development. The process creates spaces for employees and leaders to come together to make sense of what is happening, what needs to change, and what actions are required. At the operational level, the process helps shift the way people talk about change and, as a result, enables the change process to become more meaningful, engaging and effective. We describe some of the cultural challenges of turning strategy into action and show how we have used the Visual Dialogue process as an Organisational Development intervention to address some of the key aspects of these challenges. Finally, we describe the component parts of Visual Dialogue and how each contributes to creating such enabling environments and supporting emergent change.

You are not authenticated to view the full text of this chapter or article.

Elgaronline requires a subscription or purchase to access the full text of books or journals. Please login through your library system or with your personal username and password on the homepage.

Non-subscribers can freely search the site, view abstracts/ extracts and download selected front matter and introductory chapters for personal use.

Your library may not have purchased all subject areas. If you are authenticated and think you should have access to this title, please contact your librarian.


Further information

or login to access all content.