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Public Utilities, Second Edition

Old Problems, New Challenges

David E. McNabb

A thoroughly updated introduction to the current issues and challenges facing managers and administrators in the investor and publicly owned utility industry, this engaging volume addresses management concerns in five sectors of the utility industry: electric power, natural gas, water, wastewater systems and public transit.
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David E. McNabb

AARAssociation of American Railroads
ADAAmericans with Disabilities Act 1990
AIArtificial Intelligence
AMWAAssociation of Metropolitan Water Agencies
APGAAmerican Public Gas Association
APPAAmerican Public Power Association
APTAAmerican Public Transportation Association
APWAAmerican Public Works Association
ASCCAlaska Systems Coordinating Council
ASCEAmerican Society of Civil Engineers
AWWAAmerican Water Works Association
BEBusiness Ecology
BEPCBasin Electric Power Cooperative
BPABonneville Power Administration
CAAClean Air Act
CAMSCustomer Application Maintenance System
CAOControl Area Operator
CBISComputer-based Information System
CCGTCombined-Cycle Gas Turbine
CCTCorridor Cities Transit
CEPCompetitive Electricity Provider
CERCLAComprehensive Environmental Response, Compensation, and Liability Act
CHPCombined Heat and Power
CIPCapital Improvement Plan
CIPCritical Infrastructure Protection
CISCustomer Information System
CIWMBCalifornia Integrated Waste Management Board
CLVCustomer Lifetime Value
COUConsumer-owned Utilities
CPPContract Power Project
CRMCustomer Relationship Management
CSAPRCross-State Air Pollution Rule
CSCMPCouncil of Supply Chain Management Professionals
CSOCombined Sewer Overflow
CTAACommunity Transportation Association of America
CWAClean Water Act
DOEDepartment of Energy
DOTDepartment of Transportation
DPUDepartment of Public Utilities
DSMDemand-side Management
DSSDecision Support System
ECAREast Central Area Reliability Coordination Agreement
ECRMElectronic Customer Relationship Management
EDCEndocrine Disrupting Chemicals
EIAEnergy Information Administration
EISEnvironmental Impact Statement
EMIEmergency Management Institute
EMRFElectric Markets Research Foundation
EPAEnergy Policy Act of 2005
EPAEnvironmental Protection Agency
EPActEnergy Policy Act of 1992
EPCRAEmergency Preparedness and Community Right to Know Act
EPEEl Paso Electric
EPWUEl Paso Water Utilities
ERCOTElectric Reliability Council of Texas
ERWoWEvergreen Rural Water of Washington
EWGExempt Wholesale Generator
FCMFederation of Canadian Municipalities
FEMAFederal Emergency Management Agency
FERCFederal Energy Regulatory Commission
FGUFlorida Gas Utility
FIFRAFederal Insecticide, Fungicide and Rodenticide Act
FPAFederal Power Act of 1935
FPCFederal Power Commission
FRAFederal Railroad Administration
FRCCFlorida Reliability Coordinating Council
FTAFederal Transportation Administration
FWQAWater Quality Administration
GAISPGenerally Accepted Information Security Principles
GHGGreenhouse Gas
HMIHuman–Machine Interface
HOVHigh-occupancy Vehicle
HPWSDHarstene Pointe Water and Sewer District
HRMHuman Resources Management
HSWAHazardous and Solid Waste Amendments 1984
HVACHeating, Ventilation and Air Conditioning
ICCInterstate Commerce Commission
ICS-CERTIndustrial Control Systems Cyber Emergency Response Team
IOUInvestor-owned Utilities
IPCCIntergovernmental Panel on Climate Change
IRPIntegrated Resource Planning
ISACInformation Sharing and Analysis Center (water and wastewater)
ISOIndependent Service Operator
ISOIndependent System Operator
ISOInternational Organization for Standardization
ISSAInformation Systems Security Association
ISTInformation System Technology
ISTEAIntermodal Surface Transportation Efficiency Act of 1991
ISWMIntegrated Solid Waste Management
ITInformation Technology
ITMInformation Technology Management
KEUKissimmee Electric Utility
LDCLocal Distribution Company
LEALocal Enforcement Agency
LMISLean Management Information System
LNGLiquefied Natural Gas
LNGLiquid Nitrogen Gas
MAACMid-Atlantic Area Council
MACTMaximum Available Control Technology
MAINMid-America Interconnected Network
MAPPMid-Continent Area Power Pool
MARCMaryland Area Regional Commuter
MATAMetropolitan Area Transit Authority
MATSMercury and Toxics Rules
MBTAMassachusetts Bay Transportation Authority
MISManagement Information System
MOUMunicipally-owned Utilities
MPPMerchant Power-producing Project
MPSCMaine Public Service Company
MRSCMunicipal Research and Services Center
MSWMunicipal Solid Waste
MSWLFMunicipal Solid Waste Landfill
MTAMaryland Transit Administration
MWLMunicipal Water Law
NAAQSNational Ambient Air Quality Standards
NAICSNorth American Industry Classification System
NACWANational Association of Clean Water Agencies
NAGANational Association of Government Accountants
NAENational Academy of Engineering
NAPCANational Air Pollution Control Administration
NARUCNational Association of Regulatory Utility Commissioners
NAWCNational Association of Water Companies
NCDENRNorth Carolina Department of Environment and Natural Resources
NCSLNational Conference of State Legislatures
NDMCNational Drought Mitigation Center
NEPNational Energy Policy Act
NEPANational Environmental Policy Act of 1969
NERCNorth American Electric Reliability Council
NGANational Gas Act of 1938
NGCCNatural Gas Combined Cycle
NGDNatural Gas Distribution
NGLNatural Gas Liquid
NGPANatural Gas Policy Act of 1978
NGWANational Ground Water Association
NGWDANatural Gas Wellhead Decontrol Act of 1989
NIEHSNational Institute of Environmental Health Sciences
NIIMSNational Interagency Incident Management System
NIMSNational Incident Management System
NOAANational Oceanic and Atmospheric Administration
NPCCNortheast Power Coordinating Council
NPDESNational Pollutant Discharge Elimination System
NRDCNatural Resources Defense Council
NRECANational Rural Electric Cooperative Association
NRPNational Response Plan
NTSSANational Transit Systems Security Act
NWRANational Waste and Recycling Association
NYCTNew York City Transit
NYMTANew York Metropolitan Transit Authority
NYSPANew York State Power Authority
OASISOpen Access Same-time Information System
OCIPEPOffice of Critical Infrastructure Protection and Emergency Preparedness
OEDEROffice of Electricity Delivery and Energy Reliability
OMMOperation and Maintenance Management
PHMSPipeline and Hazardous Materials Safety Administration
PNPRISPacific Northwest Partnership for Regional Infrastructure Security
PPIFUPower Plant and Industrial Fuel Use Act
PSCPublic Services Commission
PUCPublic Utility Commission
PUDPublic Utility District
PUHCAPublic Utility Holding Company Act of 1935
PURPAPublic Utilities Regulatory Policies Act
QFQualifying Facility
R&RRepair and Replacement
RCACRural Community Assistance Corporation
RCRAResource Conservation and Recovery Act
RORRate of Return
RRAResource and Recovery Act 1976
RSReporting System
RTORegional Transmission Organization
RUSRural Utilities Service
SCADASupervisory Control and Data Acquisition
SDWASafe Drinking Water Act
SECSecurities and Exchange Commission
SERCSouthwestern Electric Reliability Council
SMDStandard Market Design
SMMSustainable Materials Management
SOESService Order Entry System
SPPSouthwest Power Pool
SPUSeattle Public Utilities
SSTSea Surface Temperature
SWANASolid Waste Association of North America
SWDASolid Waste Disposal Act
TCRMTechnology-enabled Customer Relationship Management
TEA 21Transportation Equity Act for the 21st Century
TGFThe Groundwater Foundation
TMDLTotal Maximum Daily Load
TPSTransaction Processing System
TVATennessee Valley Authority
UACOGUtility Advisors and Collaborating Organization Group
UBAUtility Business Architecture
UCAUtility Communications Architecture
UMTAUrban Mass Transportation Administration
URCUtility Regulatory Commission
USCDCPUnited States Center for Disease Control and Prevention
USDAUnited States Department of Agriculture
USDA ARSUnited States Department of Agriculture, Agricultural Research Service
USDOE EIAUnited States Department of Energy, Energy Information Administration
USGCRPUnited States Global Change Research Program
USGSUnited States Geological Survey
USTUnderground Storage Tank
VIUVertically Integrated Utility
VPNVirtual Private Network
WASWDWashington Association of Sewer and Water Districts
WECCWestern Electric Coordinating Council
WEFWater Environment Federation
WEPWater and Environmental Program
WMDWeapons of Mass Destruction
WRDCWestern Rural Development Center
WSCCWestern Systems Coordinating Council
WSDOHWashington State Department of Health
WSDOTWashington State Department of Transportation
WUEWater Use Efficiency