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Decision Making and Business Performance

Eric J. Bolland and Carlos J. Lopes

This breakthrough study examines how business decisions explain successful and unsuccessful performance. Real world and academic research is evaluated, including interviews and cases studies, to create a model of how decisions and performance are connected for businesses of all sizes. Recommendations are made to optimize decision making and projections about the future of decision making and performance are provided.
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Chapter 9: Recommendations for business

Eric J. Bolland and Carlos J. Lopes


How recommendations can help businesses is introduced. Recommendations can help improve decisions and produce expected results. Recommendations are different based on size of firm and reasons for this are presented. Specific recommendations for smaller firms and other recommendations are made for larger firms. Recommendations are also made on decision making tools. These tools should be proven as acceptable, objective and accurate. The tools are specified next. When to use the tools and not use the tools is explained in a table. The deficiencies of some of the tools are highlighted. Building a culture of sound decision making is explained. A tool for recording decision effectiveness is described.

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