Procedural Protections, Gaps and Proposals for Reform
Chapter 4: The Investigations Division of the Office of Internal Oversight Services
The Investigations Division of the Office of the Internal Oversight Services (OIOS) is an internal oversight body that investigates allegations of misconduct by UN staff and affiliated personnel, such as UN peacekeepers. Although the OIOS is primarily an investigatory body, it is not excluded from making or contributing to administrative decisions that affect the rights, interests and obligations of individuals, which in this context refer to rights, interests and obligations associated with internal disciplinary matters, but may involve criminal proceedings. The OIOS is a body encumbered with an enormous responsibility to deal with contentious issues that make it a lightning rod for public scrutiny. Although the OIOS has in place systems and practices that support administrative justice, encroachments on its independence, damaging cultural issues surrounding whistleblowing, the imposition of unrealistic standards of proof, the vulnerability of complainants and difficulties associated with the ‘field’ and immunities pose significant challenges.
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